These Terms & Conditions govern your access to and use of the ppclub platform. Please read them carefully before registering an account or placing any wager.
21+ Only By using ppclub you confirm you are aged 21 or over.By accessing, registering with, or using any part of the ppclub platform (accessible at ppclub.win and all associated subdomains, mobile interfaces, and applications, collectively the "Platform"), you ("Player" or "User") unconditionally agree to be bound by these Terms & Conditions ("Terms"), together with the ppclub Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree with any part of these Terms, you must immediately cease use of the Platform. ppclub reserves the right to modify these Terms at any time. The revised Terms will be posted on the Platform with an updated effective date. Continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes.
Access to ppclub is subject to the following eligibility requirements. You warrant and represent that:
ppclub reserves the right to request proof of age and identity at any time. Accounts where the Player cannot verify eligibility will be suspended pending investigation. Any winnings accrued during a period of ineligible access are void and subject to forfeiture.
To access real-money features of the Platform, Players must register a ppclub account. Each Player may hold only one (1) account. The creation of duplicate accounts is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of balances.
During registration, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and contact number. You agree to maintain and update this information as necessary to keep it accurate.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your ppclub account — whether or not authorised by you — is your responsibility. You must notify ppclub immediately via the 24/7 live chat support channel if you suspect unauthorised access to your account.
ppclub reserves the right to carry out enhanced identity verification (KYC) procedures at any point, including before processing withdrawal requests. Failure to complete KYC to ppclub's satisfaction may result in account suspension and withholding of funds pending resolution.
All transactions on the Platform are conducted in Malaysian Ringgit (MYR). ppclub supports deposits and withdrawals via Maybank, CIMB, Public Bank, Touch n Go eWallet, Boost, and other payment methods displayed in your account wallet at any given time.
The following conditions apply to all financial transactions:
All deposits to ppclub must originate from accounts or instruments registered in your own name. Deposits from third-party accounts will be voided and returned, less any applicable processing fees.
ppclub may from time to time offer bonuses, free spins, cashback, and other promotional incentives to registered Players. The following general conditions apply to all promotions unless the specific promotion's terms state otherwise:
Each game available on the ppclub Platform is governed by its own applicable rules, which are displayed within the game interface. In the event of a conflict between game-specific rules and these Terms, the game-specific rules shall prevail for matters of gameplay mechanics; these Terms shall prevail for all other matters.
ppclub uses certified Random Number Generator (RNG) technology for all relevant games. All live dealer games are conducted in real time by professional dealers operating in regulated studio environments. ppclub does not manipulate game outcomes.
In the event of a technical fault during a game session — including server disconnection, game error, or display malfunction — ppclub's records of the session shall be the definitive record of game outcomes and wager history. ppclub's decision on disputed game outcomes is final, subject to the ppclub complaints procedure.
The following activities are strictly prohibited on the ppclub Platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of balances, and may be referred to appropriate authorities:
All content on the ppclub Platform, including but not limited to text, graphics, logos, game assets, software, and the Platform interface design, is the property of ppclub or its licensors and is protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or create derivative works from any Platform content without the prior written consent of ppclub.
To the fullest extent permitted by applicable law, ppclub, its directors, employees, agents, and affiliates shall not be liable for:
Nothing in these Terms shall exclude ppclub's liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded by applicable law.
The Platform is provided on an "as is" and "as available" basis. ppclub makes no warranty that the Platform will be uninterrupted, error-free, or free from harmful components.
ppclub is committed to responsible gaming. The Platform enforces a strict 21+ age policy and provides a suite of responsible gaming tools accessible from within your account, including deposit limits, session time reminders, cooling-off periods, and self-exclusion.
Self-exclusion requests are processed within 24 hours of receipt. Once a self-exclusion is active, ppclub will take all reasonable steps to prevent the Player from depositing or playing on the Platform for the duration of the exclusion period. Self-exclusion does not prevent other gambling operators from accepting the Player's business.
Players who believe they may have a gambling problem are encouraged to seek assistance. ppclub supports internationally recognised responsible gaming principles and encourages affected Players to contact appropriate support organisations in their jurisdiction.
For further information, please review the ppclub Responsible Gaming Policy available at ppclub.win/responsible-gaming.
ppclub reserves the right to suspend or permanently close any Player account at its sole discretion, including where:
Where an account is closed by ppclub for reasons not related to Player misconduct, any verified balance will be returned to the Player via their registered payment method within a reasonable timeframe, less any applicable processing fees. Where closure is due to Player breach, balances may be forfeited in whole or in part at ppclub's discretion.
These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which ppclub operates. In the event of any dispute arising from or in connection with these Terms or the Platform, the parties agree to attempt resolution in good faith through ppclub's internal complaints procedure in the first instance.
To submit a complaint, contact ppclub support via the 24/7 live chat or by email at [email protected]. ppclub will acknowledge complaints within 24 hours and endeavour to provide a resolution within 14 calendar days.
ppclub reserves the right to amend, update, or replace these Terms at any time. Material changes will be notified to Players via the Platform interface or by email to the registered account address. The revised Terms will display an updated effective date at the top of this page. Continued use of the Platform following notification of changes constitutes acceptance of the revised Terms.
If you have any questions regarding these Terms & Conditions, you may contact ppclub through the following channel:
ppclub aims to respond to all written enquiries within two business days.
Key safeguards built into the ppclub platform for every registered Player.
ppclub enforces a strict single-account policy. Duplicate accounts are detected automatically and result in immediate suspension. Your account is yours alone.
Your MYR wallet balance is held in accounts structurally separate from ppclub's operating funds, in line with international gaming authority standards.
Every game provider in the ppclub library carries independent RNG certification. Game outcomes cannot be manipulated. RTP figures are accurate and publicly disclosed.
Bonus wagering requirements and promotion conditions are clearly stated before you claim any offer. No hidden multipliers, no buried footnotes in ppclub promotions.
Request a temporary or permanent self-exclusion at any time from your ppclub account settings. Active within 24 hours. ppclub takes responsible gaming obligations seriously.
ppclub's support team is available around the clock. Formal complaints are acknowledged within 24 hours and resolved within 14 calendar days under the ppclub complaints procedure.
ppclub's support team is available 24 hours a day, 7 days a week via live chat. Whether it's a query about your account, a withdrawal, or these Terms — we're here to help Malaysian players get a clear answer quickly.